We often hear from visitors that email send from a @free.fr address is being blocked by the spam filters of internet providers in the Netherlands. So please, if you can use a different way to contact us.
Note!: IF YOU ARE USING G-MAIL, PLEASE CHECK YOUR SPAM BOX.
How does it work? If a apartment or Houseboat is listed for 125+15% per night. The price will become 143,75 per night.
We normally charge 20% extra for 1 night bookings.
During certain travel periods, such as holidays and special events, a minimum stay may be required.
Terms and condition & the reservation policy:
We usually reply emails between 9:00 and 17:30 West European Time.
A RESERVATION IS ONLY VALID AFTER WE RECEIVED A RESERVATION FORM BY E-MAIL WITH THE DETAILS OF A VALID CREDIT CARD. PLEASE BE SO KIND TO INQUIRE ABOUT THE AVAILABLE DATES FIRST. THE RESERVATION IS ONLY CONFIRMED WHEN YOU HAVE RECEIVED OUR CONFIRMATION.
What is a CONFIRMATION ?
Once the room/houseboat or apartment is confirmed, we will send you, by email, a confirmation detailing the reservation and payment conditions.
To avoid being charged, reservations must be cancelled in accordance with the cancellation policy.
If you wish to cancel unexpectedly you have to inform Frederic Rent A Bike as soon as possible by e-mail or phone.
Please be aware that if you cancel within 15 days before arrival you will be charged, under any circumstances.
15 – 13 Days before the arrival date 10% of the total booking.
13 – 7 Days before the arrival date 50% of the total booking.
7 – 0 Days before the arrival date 100% of the total booking.
The check-in is at the reception on Brouwersgracht 78, if possible between 9.00 and 17.30 o’clock. In case you are not able to check in between 9:00 17:30, we kindly ask you to make special arrangements with us.